Delivery Information

Delivery Information

Conditions of transport

2. Order

2.1.The customer's order through the www.2eur.eu e-shop is a request for purchase of the selected products at the current price. When placing an order, the Customer will automatically receive an order confirmation along with the general terms of the sales contract, which the buyer can save and play back. On the basis of the order confirmation, the Client can make a transfer through SEB, LHV or Swedbank.


2.2. The order has been finalized by the customer after the payment has been received in the bank account of 2EUROCOINS OÜ.


2.3. The order enters into force once the goods have been paid for and the payment is received by 2EUROCOINS OÜ via the bank link within 1 hour from the moment of placing the order. Starting payment from another bank according to the speed of interbank settlement, but no later than 12.00 on the next banking day. If the payment is not received within the time specified in the Terms or if the payment is received later, the Seller has the right to cancel the order. In this case, the late payment will be refunded to the buyer's bank account as soon as possible, and no later than 2 banking days.


2.4. When ordering, it is possible to choose whether the order will be delivered to Itella SmartPost parcel terminal, Omniva courier service, Omniva parcel terminal  or DPD.


2.5. Omniva courier. For delivery via Omniva parcel terminal, DPD and Itella SmartPost parcel terminal, it is mandatory to provide a telephone number so that the Omniva courier can agree with the Customer on a suitable parcel delivery time. The parcel will be delivered within 2-3 business days. Orders placed over the weekend or public holidays will be delivered the next business day.


2.6. Omniva courier will deliver the products to the address indicated by the Customer when placing the order. It is not possible to change the destination later.


Please check the correct contact information when ordering to avoid delays and misunderstandings in the delivery of the products. 2EUROCOINS OÜ and the courier company shall not be liable for delays in delivery or misunderstandings if the delay or misunderstanding is due to inaccuracies or inaccuracies in the data submitted by the Customer when placing the order.


2.7. The price of Omniva courier service and Omniva, Smartpost and DPD parcel terminal is valid only for domestic delivery in Estonia.


3. Cancellation of Order and Return of Product.

3.1. 2EUROCOINS OÜ reserves the right to cancel the order if it is not possible to sell the products due to extraordinary reasons, returning to the Client all the money paid by the Client immediately.


Possible reasons for unsubscribing:

- Computer malfunctions that result in incorrect prices or availability of products.

- Problems with delivery - if ordered goods do not arrive on time

- The exceptional situation on the world market resulting in a significant change in the price of the precious metal.

If fulfillment of the order proves impossible, 2EUROCOINS OÜ will contact the Client to agree on new conditions or to return to the Client all paid money immediately.


3.2. The customer has the right to cancel his order after paying for the products, but before the delivery of the products, by sending a notice to the e-shop of 2EUROCOINS OÜ to info@2eur.eu with the order number and his bank account number or by calling 2EUROCOINS OÜ contact phone +372 5683 9909.


3.3. After receiving the products, the Customer has 14 days to become acquainted with the products. If the Product is unsuitable, the Customer shall have the right to withdraw from the order within 14 days after receipt of the Product. At home, the customer has the right to handle and use the ordered products only as authorized in the shop. The purchased products will be returned to 2EUROCOINS OÜ by sending a notice to info@2eur.eu with the order number, your current account number and address, or by calling 2EUROCOINS OÜ contact phone +372 5683 9909


In case of cancellation of the order in clause 3.2. or in the event of unsubscription as set out in Section 3.3. Except as provided in Clause 3.4 of these Terms and Conditions, you will be refunded the amount paid for your purchase (exclusive of shipping charges) to the bank account you specify no later than 10 days after receiving the notice of cancellation or withdrawal. and 3.5.


3.4. The returned product must be complete (include all items included in the product packaging - certificates, etc.). If the product was purchased as part of a campaign that included another product, you will need to return the entire set (that is, all the products received as a gift).


3.5. The customer is obliged to open the product with due care not to damage the packaging or the product If the returned product (or product packaging) has deteriorated and is caused by circumstances not attributable to 2EUROCOINS OÜ, but due to improper use of the product, 2EUROCOINS OÜ is entitled to offset the decrease in the value of the product with the amount paid by the Customer for the product and to be refunded to the Customer. To be set off, 2EUROCOINS OÜ will send the Client a refund